|
Category |
Questions |
Product Features |
DIY Awning Benefits |
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| Awning Fabric Related |
What is the fabric made of? |
100% solution dyed acrylic fabric - USA sourced |
Top quality fabrics from world leaders such as Sunbrella |
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| How is fabric cut? |
100% computerized cutting |
The cut and seamed edges are straight and not browned by cutting with a hot knife |
| What is the thread made of? |
We use Gore Tenara thread on the SunCover 5000 units |
This top on the line, UV stable thread will not have your awning splitting at the seams |
| How are the panel joined? |
100% computerized panel joiner |
The cover looks better no puckering and the fabric stripes are straight |
| Is it the same color on both sides? |
Yes |
The awning looks beautiful and consistent at any angle |
| Frame Work Related |
What's it made of? |
Extruded and cast aluminum components |
Strength and durability |
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| Where does it come from? |
United States and Europe |
Better quality control, NOT sourced from Asia/China |
| What's the arm cable made of? |
PVC coated 4mm high carbon steel |
Longer lasting, proven performance that stainless steel in this component |
| How is the framework coated? |
Pretreated, primed then polyester powder coated |
A Durable finish that will not peal and crack |
| What is the hardware made of? |
18-8 stainless steel |
Will not corrode |
| What's the optional hood made of? |
Powder coated reinforced aluminum to match the framework |
Will not sag, bend, rattle or blow off |
| How much arm tension is there? |
Up to 300+ lbs per arm |
The fabric is tighter, and the unit will withstand stronger wind loads |
| Other Important Questions |
Where is the product sourced? |
United States and a few European country, Austria, Germany, Spain |
Long term proven quality record with this product |
| Where is it assembled? |
In New York, shipped directly to your home |
Keeping skilled Americans working |
| Where can you install it? |
On a wall, underside of an eve/overhang, or on a roof |
You can mount this product on virtually any home |
| Is the warranty prorated? |
We provide only full term warranties |
Other companies offer prorated warranties that are virtually worthless after only a few years |
| Do they have a return policy? |
Yes |
Even though you are purchasing a custom made product, uniquely designed for you, we do take back returns - see our policy for more details |
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